With software, applications and additional technology permeating every aspect of apartment operations, industry technology experts are constantly juggling numerous challenges. However, according to a panel of technology pros at the 2014 NMHC OpTech Conference & Exposition, the biggest challenges these days are meeting growing demands in four main areas: business intelligence, application integration, system security and organizations’ niche technologies. While each executive pointed to particularly pressing challenges in one or two of these areas, the reality was that every executive was dealing with issues in each of the areas to some degree or another. “I think we all have all four of these issues,” said Karen Hollinger, vice president of corporate initiatives for AvalonBay Communities. “So, it’s really a matter of prioritization.” For both Bob Lamb, vice president of information technology at Gables Residential, and Ray Thornton, senior vice president of information technology at MAA, business intelligence and security wereContinue Reading
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It’s time to keep an eagle eye on your finances. Some 15.4 million consumers were victims of identity theft or fraud last year, according to a new report from Javelin Strategy & Research. That’s up 16 percent from 2015, and the highest figure recorded since the firm began tracking fraud instances in 2004. “All of the underlying types of fraud we measure are up,” said Al Pascual, a senior vice president and research director for Javelin. Card-not-present fraud — transactions made online or via phone where the cardholder does not need to present the physical card to complete the purchase — jumped the most, increasing 40 percent compared to 2015. Account takeover fraud — where thieves used stolen login information to access a consumer’s accounts — rose 31 percent, and instances where fraudsters opened new accounts in a consumer’s name were up 20 percent. In all, thieves stole $16 billion,Continue Reading