CheckpointID has been an extremely valuable tool for our communities. It gives our site teams and Owners peace of mind knowing all prospects' identity has been validated. This is so important with fraud cases at an all-time high, and has helped us reduce 'squatters'. The team at Checkpoint has been very helpful through the setup process, and any time we have questions.

There’s nothing I would change with CheckpointID, it’s efficient and we really feel good about the extra layer of improved tour safety!  

I love Checkpoint because it makes the site feel more comfortable knowing all tours are verified prospects, deterring the riff-raff. It also lends confidence to the move in process and reduces the chance of housing those "fraud squatters", which have become more and more prevalent during the pandemic. This makes ownership happy too, and if one of those "master fraudsters" does slip through it helps to be able to tell ownership all the steps that were taken to prevent it, including verifying their ID. Not to mention customer service from the Checkpoint team is spot on,  and they make you feel like a business partner, not just a number.

CheckPoint ID is an easy, dependable, and useful tool for our leasing teams. It adds a level of safety for them and is definitely user friendly. ID verification is quick, easy, and accurate so we can be more confident in leasing. It has been a positive change in the way we do business. Each Community Manager has given it props for different reasons. “It’s one of our most used tools for leasing.” They love the flexibility of the software since it has the ability to either scan a physical ID or send the applicant a link so they can submit their ID with their phone for review. With the shift to virtual leasing it was soooo important to us to be able to adapt quickly with all our business systems. All of the Community Managers love the simplicity of using CheckPoint ID because “It allows our leasing process to flow without interruption.”

I'm a true believer in CheckpointID. The property that I know there was fraud going on today looking at the report has had the most failed scans in the month of January. As a Regional Director and going to the properties for site visits, seeing the day-to-day struggle with fake applications, fake paystubs, and the income we lose every day. CheckPoint ID to the rescue! In one month, my portfolio has seen 9 fake IDs given to tour or lease an apartment. I am so happy that we didn’t tour or lease to these 9 people. That is peace of mind and more money for the property, and investors at the end of the month.  

We learned about CheckpointID from one of our competitors and we contacted them to learn more. After the demo with Kim Lendway, we immediately found value and piloted 2 communities. The office staff finds the in-person verification quick & easy. They love the online verification process as it’s perfect for maintaining social distancing with our prospects. The system has scanned 2 unverified IDs and has proven to pay for itself in just a short period of time.  We are in the process of rolling Checkpoint ID to more our communities.

I love how easy CheckpointID is to use for the onsite team, this was one of the easiest implementations we have rolled out. I love smart technology and this is it, an affordable way to verify a state or Govt ID or passport from anywhere in the world in a few seconds before a tour. It keeps our onsite team Fair Housing complaint, provides an improved tour for the team plus there is a contactless online verification available to the team for self-guided tours and great to know we are protecting our owners assets by reducing bad debt and fraudulent behavior. I recommend this service to anyone in our multifamily industry.

Checkpoint ID is a fabulous system that makes identifying fraudulent applications so much easier. We are in unprecedent times at the moment, where this extra measure of verifiability makes the leasing process  much  better. Just looking at an ID is no longer enough, it has been an amazing benefit to have the government identification truly verified. Thanks to checkpoint ID we have been able to stop fake applicants from applying which has in turn assisted in keeping our accounts current!  New applicants felt secure knowing that we verify their identify and the identify of every resident. My favorite feature is the online verification. Those who have decided to make our building their home without touring, can have their identity verified via a link that is text to their phone. I can not stop telling other managers at other communities about Checkpoint ID, it is truly amazing.  

CheckpointID has been a game changer for our onsite teams.  Covid presented many challenges with leasing but the addition of CheckpointID allowed us to pivot quickly and offer touchless and self-guided tours with greater confidence.  The leasing teams and customers find it easy to use.  The bonus is seeing the reporting showing the positive impact CheckpointID has with avoiding bad debt.  It’s truly a great partnership.

Overall, it's a great tool and we use it all the time - for move-in, vendors, lock-outs. It's an easier way to confirm who they are, based on their ID. It's an added bonus that their information doesn't get stored online and if it keeps us away from keeping it in the office, it's a win.  Aside from that, I love the data - it's interested to see where everyone is from! The numbers and the analytics and the graphs really help tie it all together.

I had a client implement CheckpointID about a year ago and we were so happy with the program that I brought it on at all of my sites. For a reasonable monthly price, we have a checks and balance system in place for our teams to help them feel more safe in their position, plus a touch free experience to handle ID’s which is critical during our current times. Training, customer service and the user experience is all exceptional and I would recommend this product to ALL properties who are touring prospects or checking out vendor keys.

CheckpointID has been great in assisting The Hills at East Cobb with a swift and easy way to verify identification. A simple 10 second scan on both prospects and even vendors and we are good to go! It's really reassuring knowing that the person touring our community is valid and has a much higher chance of qualifying. The same 10 seconds it takes to verify identification can be the same seconds that save you thousands in delinquency down the line which makes it very worthy of praise. The team at CheckpointID is very friendly, responsive, and offers plenty of help when using the system if we have any questions. We are very happy to continue working together to add that extra layer of security!

We’ve been using CheckpointID for several months now at Bishop Park and are enjoying it.  The app is quick & easy to access/load on our iPads, it scans the ID easily and having the ability to alert us right there on the spot if the ID is expired or with some other problem is convenient.  We have also logged in to our account and thought the scanning history has been able to confirm if the ID had been previously scanned or not, which is especially helpful if one resident isn’t present at move-in.

Trinity SF is not always the early adopter, but this technology literally will pay for itself with each avoided case of fraud.  We love to trust our customers, but in order to protect those in residence and to safeguard our employees, we must verify authentic ID.  This is a worthy investment.

Thank you again for [...] helping us save literally THOUSANDS of dollars on this applicant alone. Glad we have your partnership 🙂

If Checkpoint ID catches one false ID in a year, the entire program was worth it to mitigate the risk we would have taken. It is a fast and useful technology.  An unanticipated benefit is the confidence our team members feel when they scan an ID and know it is valid.  The weekly data-rich reports which include more demographics than I have ever had and now informs my target marketing spend. CheckpointID has been very helpful during this unprecedented time to help with online fraud applications. Our team is currently  utilizing the online verification enhancement for our online leasing applications that are sent "site unseen" CheckpointID is a game changer. 

With almost 4000 units in four states, CheckpointID is a great resource to empower our sites to protect our assets from the growing problem of rental fraud and during COVID19 it's great to know they have an online leasing tool to continue to protect our assets and onsite team.

Checkpoint ID has saved us Thousand's of Dollars in avoiding Fraudulent Applications.  Thank you.

We just started, lots of positive on site feedback. No cons quite yet.

Love it!!! Just rolled it out and all pros so far! Will pay for itself (potentially) in one fraud case.

Love it! It's easy to implement and results are immediate.

Golub and Company has a large portfolio within the City of Chicago.  Golub implemented Check Point ID on 9 of our properties within the City of Chicago, to add an additional layer to our application process.  Since implementation, our teams have average approximately 42 unverifiable IDs per month.  This service has been a crucial tool for our teams to identify fraud during the application process instead of when the applicants are living in our communities.

I think CheckpointID is a great new product.  We use this technology at both of my communities, it’s easy and convenient to use.  In a day and age where you hear of numerous scams daily, it gives my leasing team the extra peace of mind to tour the community confidently.